Returns & Exchanges
At Viasox, we want you to be completely satisfied with your purchase. If your new socks don't provide the perfect fit or comfort you expected, we offer a 30-day window for returns and exchanges on all eligible items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
- 2.Print Your Label
Select the items you wish to return and download the prepaid shipping label provided by our system.
- 3.Pack and Ship
Securely pack the items in their original packaging and drop the parcel off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your requested exchange items.